Spa Etiquette

HAMMAM ETIQUETTE

When booking

Please notify our receptionists prior to booking your session if you have high blood pressure, any medical conditions, physical ailments, disabilities or allergies, or if you are pregnant.

Arrival

Please arrive 15-20 minutes before your appointment, in order to register, change and begin your session on time. Appointments begin promptly at the time scheduled, so as not to inconvenience other guests – arriving late may limit the time of your treatments.

Attire

Please dress however you feel most comfortable. Bathrobes, pestemal, slippers, kessa and all the products are provided for Hammam rituals. We advise that you bring your own bikini or extra underwear and shorts to wear during the Hammam ritual. Our therapists will always use proper draping techniques to respect your privacy.

During your session

Please let your therapist know if you wish to adjust anything in your treatment room. This is your time and you should enjoy the experience – we are happy to modify the room temperature, the massage pressure, or the volume of the music, to suit your desire. We are here to ensure your personal comfort.

Amara Wellness Centre policies 

In consideration of other guests, we ask that you turn off your mobile phone. Alcohol and smoking are not permitted within the Centre. We suggest you leave personal valuables at home. But if you happen to be carrying them when you arrive, please place them in your locker in the dressing room, or hand them to our receptionist for safe-keeping. As we are eco-friendly clinic and use only organic products, we ask you to not to use any of your cosmetic and body products including body spray and perfumes while in the Centre.

Late arrivals

Should you be late to your appointment, your session time will reduced and treatment price will be charged at full price

Cancellation

Hammam rituals and beauty services require advanced reservation and payment. Payment can be made at the time of your booking, either in person or by phone with your credit card number. Please give us at least 48 hours notice if you need to cancel or change your appointment. A 50% charge will be applied for treatments not cancelled 48 hours in advance. Missed appointments will be charged at 100%. BOOK ONLINE.

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